Please make sure you are picking the correct battalion/graduation date/company/platoon nickname. Platoon orders are NON-REFUNDABLE since they are custom made each week. Ordering incorrectly will result in additional fees (50% of your original payment and if required, shipping fees) if you wish to have your order corrected.
Selecting "Customer Pick Up only" when choosing your preferred method will ensure that your order is ready for pick up on Family Day or Graduation at Hilton Field on Fort Jackson. This is where both ceremonies take place. PICK UP IS THE QUICKEST WAY TO GET YOUR ORDER. Shipping pre-orders will not ship out until the week of graduation, and into the following week(s). *Non platoon item orders will generally ship within 5-7 business days, pending in stock. Non stock orders and platoon archive orders can take up to 3 weeks before they ship out.
NOTE: In the event of a rainout, Family Day and Graduation ceremonies are held at the Solomon Center instead of Hilton field. In this case, you must pick up your order at the T-Shirt Shop (803-782-9739) at the Main PX.